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CRA letters, decoded

A demand to file arrived. The clock is now formal.

Quick answer: A demand to file means the CRA knows a specific return was never filed and has formally required it by a stated date. The letter changes your legal position: penalties for non-compliance after a demand are steeper than ordinary late-filing, and continued silence invites the CRA to assess the return for you, on its own estimate. The way out is the same as it ever was — file, but the order of operations now matters.

How to handle this CRA letter, in 3 steps: what the demand changes, then what to do, in order, then what it costs from here
The order to work through it in.

What the demand changes

Before the demand, an unfiled return was late. After it, non-filing is a named offence with its own consequences, and the file has a human being attached to it. The most practical change: if you still do not file, the CRA can issue an arbitrary assessment — its own estimate of what you owe, legally collectible until a real return displaces it, and reliably higher than reality because it assumes no expenses.

What to do, in order

  • Do not call to explain before you have a plan. The productive contact is the one where you can state a filing date you will meet.
  • Establish what is actually outstanding, a demand often arrives when more than one period is open. All of it needs a plan, not just the named return.
  • Reconstruct and file, oldest first. Bank and processor history can be retrieved; catch-up bookkeeping is a routine engagement, not a rescue.
  • If what is unfiled hides something wrong, look at the Voluntary Disclosures Program with an advisor before filing — eligibility has conditions, and a demand affects them, which is precisely why advice comes before action here.

What it costs from here

Interest has been running since the original due date, and late-filing penalties scale with time and repetition — the structure is set out in our penalties guide. What the demand adds is escalation for ignoring it. Every path from this letter is cheaper the earlier it starts, and none of them begins with the letter sitting in a drawer. If the demand relates to GST/HST, start by confirming how often you need to file GST in Canada — the missed period follows from the filing frequency on the account.

A demand ends when the return is filed, so the real work is getting the filings current.

General information, not tax advice. A letter’s own wording and dates govern — confirm anything that affects a decision on a free consult.

Common questions about demand to file

Can the CRA really just assess me without my numbers?+
Yes — an arbitrary assessment is the CRA’s own estimate, legally valid and collectible until the real return is filed to displace it. It assumes revenue without expenses, which is why it is nearly always worse than filing. Ask about your case →
Is it too late for the Voluntary Disclosures Program?+
A demand affects eligibility for the periods it names, which is exactly why the VDP question needs an advisor before anything is filed — the sequencing can matter more than the content. Ask about your case →
The demanded date is impossible. Now what?+
Contact with a concrete, credible filing date beats silence, and beats promises without dates. An accountant who has scoped the reconstruction can state a date that will actually hold — which is the conversation the CRA responds to. Ask about your case →
Will filing now trigger a deeper look at other years?+
The demand already tells you the CRA is looking. Filing accurate returns is what closes years; leaving them open is what keeps them examinable indefinitely. The clock the owner controls starts at filing. Ask about your case →

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