Have one question? That’s enough.

Why we answer questions for free

Because it is how every good client relationship this firm has ever had actually started. Somebody asked one thing — is this deductible, do I have to register for GST, what happens if I file late — got a straight answer with no invoice attached, and remembered it at year-end. The economics are honest: most questions take minutes to answer, some askers become clients, and the ones who don’t still leave with a right answer instead of a wrong guess.

What you can ask

Anything a small-business owner or an individual actually wonders about: whether an expense is claimable, what a CRA letter means, whether incorporating makes sense yet, how a deadline works, what a slip is for, whether your bookkeeper’s treatment of something looks right. If the honest answer is “that needs a proper look at your file,” you will be told exactly that and what a proper look costs — in writing, before anything happens.

What this is not

It is not a consultation dressed up as bait, and the reply will not be a meeting invitation wearing an answer costume. One question gets one real answer. It is also not tax advice you should bet the company on without context — a paragraph about your situation makes the answer materially better, which is why the email template asks for it.

The three ways in

Email — one click opens the template; replies usually land the same business day. The question box on any guide page sends the question with the page attached, so the context comes free. A short call — book the free consult and open with “this is a quick one”; nobody will stretch ten minutes into thirty.